OVERVIEW

Cogent Hire is a credit hire company and we are looking for a collaborative, motivated and detail orientated individual to join our team. In the Business Administrator role you will support our teams that provide customer services, including FNOL, Vehicle Fulfilment, and Monitoring to ensure that customers are helped to get back on the road while we arrange the repair or salvage of their vehicle.

SKILLS

• Detail orientated and self-motivated individual who enjoys working with people at all levels
• Strong verbal and written communication skills
• Excellent organisational and time management skills
• Ability to work and thrive in a fast-paced environment working well under pressure.
• Personable and positive outlook with the ability to work both as part of a team and independently
• Working knowledge of necessary software programmes including Microsoft Word and Excel

DESIRED QUALIFICATIONS

GCSE’s Grade 6 in Maths and English
Job Types: Full-time, Apprenticeship
Pay: £7.55 per hour
Expected hours: 37.5 per week
Work Location: In perso

You will provide administrative and clerical support to Case Managers and assist handlers with managing their caseload of claims in accordance with the company process. You will undertake a number of admin tasks during the claims process ensuring that work is completed with a high level of accuracy and in a timely manner, in particular work required with new customer set up. It is the responsibility of each individual job holder to ensure that all main duties as specified above are delivered to an acceptable standard. They will also be responsible for ensuring that full industry training is provided.
It is the responsibility of the reporting manager to ensure that all relevant regulatory rules are adhered to and that the individual job holder remains competent in all areas of duties.
It is the responsibility of the reporting manager to ensure that the individual job holder is appropriately supervised, that competence is regularly reviewed, and the level of competence is deemed appropriate to the nature of the job and duties that the individual job holder carries out.