ABOUT TJ’S THE KIDDIES STORE

TJ’s the Kiddies Store is Victoria’s longest-running baby shop — a locally owned business trusted by families for over 30 years. We’re known for our friendly, knowledgeable service and for having the Island’s largest selection of baby gear. Many of our customers are repeat visitors who tell us they come back not just for the products, but for the advice, reassurance, and warm welcome they receive. With our new Westshore location open, we’re excited to help even more families find exactly what they need for their little ones.

ABOUT THE ROLE

Our Customer Service & Sales Associates are the heart of our stores. They welcome customers, answer questions, and make shopping a fun and stress-free experience for new and growing families. While most of the role is in-person at our stores, you may also help customers by phone, email, or social media.

You’ll thrive in this role if you:

• Enjoy meeting and talking with people.
• Feel confident learning about products and explaining them clearly.
• Like being on your feet and moving throughout the day.
• Are happy to work at both our Mayfair and Colwood locations.

WHAT YOU’LL DO

• Greet customers and guide them to products that fit their needs.
• Demonstrate how products work (strollers, carriers, and more).
• Process sales at the cash register or online through our POS system.
• Answer questions in-store, on the phone, or through email/social media.
• Keep the store tidy, stocked, and welcoming.
• Assist with receiving and unpacking deliveries.
• Follow up to make sure customers are happy with their purchase.