Description
Pet Paradise is looking for “pet people” with leadership experience and growth potential to fill our open Resort Supervisor position.

QUALIFICATIONS TO BE A RESORT SUPERVISOR:

• This position requires a considerable amount of physical labor, including pet handling, walking, cleaning, and maintenance of the suites
• Strong organizational, cash management, and sales skills
• Prior supervisory experience highly preferred
• Comfortable leading by example, including ‘hands-on’ task management
• Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
• Exceptional communication and interpersonal skills
• Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
• Valid driver’s license and ability to pass criminal background check

EDUCATION AND EXPERIENCE:

High school diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience

• Providing direct supervision of our Resort Associates and Playtime Coordinators including leading, training, and coaching associates based on company standards, policies, and guidelines
• Assisting the management team with training employees, assigning and directing work, coaching, and conducting employee performance reviews
• Reporting and documenting any potential hazards or behavioral problems involving guests or employees to the management team
• Maintaining cleanliness of suites and guest areas and feeding, exercising, and providing daily care for all guests
• Responsible for assisting new and existing team members in completing their required LMS courses and training guides
• Performing additional duties as required by the management team