Job Description
Join our vibrant team at Shark Club Vancouver, a busy sports bar in the heart of downtown Vancouver! We pride ourselves on delivering exceptional service and creating an energetic atmosphere for sports enthusiasts and casual diners alike.

POSITION OVERVIEW:

We are seeking a dynamic and experienced Service Supervisor to lead our front-of-house team. The ideal candidate will have a passion for hospitality, excellent leadership skills, and a keen ability to enhance the customer experience. This position will be a mix of serving, bartending and supervisor shifts.

QUALIFICATIONS:

Minimum 2 years of supervisory experience in a fast-paced food and beverage environment.
Minimum 3+ years of serving experience.
Strong leadership and communication skills.
Ability to thrive in a high-energy atmosphere.
Knowledge of bar and restaurant service standards.
Flexible schedule, including evenings and weekends.

REQUIREMENTS:

• Serving It Right
• Work Permit
  Proud to be 100% Canadian-owned, Northland Properties’ are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
  At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Supervise and coordinate daily service operations, ensuring high standards of customer service.
Train, mentor, and support staff in delivering exceptional service and product knowledge.
Assist in managing inventory, ordering, and maintaining supplies.
Handle customer inquiries, feedback, and resolve any service issues promptly.
Collaborate with management to implement strategies for improving service efficiency and guest satisfaction.
Ensure compliance with health and safety regulations.