BACK-OF-HOUSE SUPERVISOR – JACK ASTOR’S (SERVICE INSPIRED RESTAURANTS)

At Jack Astor’s it’s all about personality, yes, we’re all about a
delicious menu and fantastic beverages, but more than that we own fun.
Yep, our teams are more than our co-workers, they’re our Peeps.
Whatever role we hold in the restaurants, we are there for each
other. Jacks is about being ourselves
and having fun – and when we have fun our guests have fun too.

REQUIREMENTS:

• 1 year previous restaurant experience at a supervisor level in a high volume or comparable restaurant is an asset.
• Flexible schedule availability including opening, mid, and closing shifts in accordance with business needs.
• First aid and food safety certifications are both an asset.
• Smart Serve Certification is required.
• Intermediate computing skills working with Microsoft Office programs (Outlook, Excel and Word) and restaurant software is an asset.
• Strong communication skills, ability to communicate in English (both written and verbal) across all levels i.e. staff, managers and business partners.
• Possess five values that define our people:
• Hospitality. Enhancing the dignity, comfort and well-being of Our People
• Authenticity. Being forthright, truthful and transparent with Our People
• Quality. Working to always improve the experience of Our People
• Fun. Bringing the spirit of laughter, celebration, sharing and joy to Our People
• Courage. Acting with conviction in the balanced interest of Our People

• Builds and maintains a productive partnership with the BOH leadership team to enable operational excellence.
• Ensures stations are appropriately staffed and stocked before the restaurant opens and throughout shifts. Cooperates with the kitchen team by communicating necessary adjustments.
• Supports the Management team in maintaining and facilitating all aspects of restaurant operations in accordance with our Team Member Handbook, Policies and Procedures to ensure alignment to consistent company practice.
• Manages daily cash outs, produces reports, and communicates variances. Holds staff accountable for discrepancies.
• Supports BOH Management team with kitchen inventory and purchasing; ensures that there is enough product on hand to complete daily production; orders new stock; purchases special order supplies, if necessary; ensures proper rotation and labeling of ingredients and products.
• Live and teach Jacks’ Values and Promises.
• Use strong time management skills and attention to detail to complete our jobs.