IMPORTANT:

• This is an on-site position. Only candidates residing in Tijuana, Rosarito, or Tecate will be considered. We do not cover relocation expenses.
• A minimum B2 level of English is required for this position.
• WhatsApp will be the only method for follow-up on this application.

REQUIREMENTS:

• Prior experience in a call center or administrative role.
• Proficient in both English and Spanish. (B2 or higher)
• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with office software and databases.

• Handle and process new commercial claims across various coverage types, ensuring timely and accurate setup in Alliant’s system.
• Maintain up-to-date client records and documentation, supporting smooth account management for new and renewal policies.
• Provide responsive, real-time communication to strengthen client relationships and deliver excellent service.
• Perform administrative tasks related to new and existing accounts, ensuring efficient workflow and client satisfaction.