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Back-Office Associate | Healthcare Account | Get a 21K Signing Bonus at ISTA Solutions Inc

Mandaluyong, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Auditing, Documentation Review, English Communication, Pre-Authorization, BPO Operations, Record Maintenance, Quality Assurance

Industry

Outsourcing and Offshoring Consulting

Description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you! Account specific roles and responsibilities: Review and audit session notes submitted by ABA Therapists for accuracy and completeness Ensure documentation meets required standards and guidelines Identify discrepancies and provide feedback as needed Maintain organized records and track review progress Collaborate with team members to meet productivity and quality targets At least 6 months BPO experience Experience handling Pre-Authorization is a PLUS, not required Good verbal and written English communication skills Willing to work onsite in Shaw Blvd, Mandaluyong Amenable working night shift What can we offer you? Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all inclusive environment where everyone thrives

Responsibilities

The associate will review and audit session notes from ABA Therapists to ensure accuracy and compliance with standards. They are also responsible for identifying discrepancies and collaborating with the team to meet productivity targets.