As a Customer Service Representative (m/f/d) in Stralsund, you are responsible for the careful creation, continuous maintenance, and updating of customer, contract, and transaction data.

- In your role, you will support existing customers by phone and in writing, answer their inquiries competently, and ensure reliable and service-oriented processing of individual requests.

- At the Stralsund location, as a Customer Service Representative (m/f/d), you will also independently process complaints and other customer requests, meticulously document all processes, and ensure the forwarding of relevant information to the responsible departments