WHO ARE WE?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world’s top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives and is committed to doing well by doing good.

JOB DESCRIPTION

The Back Office Operations Analyst (RBC QSL) is responsible for examining and completing requests regarding payment(s) applications for borrowers with student loans. The role entails using both internal tools and access to the loan servicing system to update repayment schedules under the repayment guidelines.

SKILLS AND EXPERIENCE

• High School Diploma required.
• High attention to detail is required to ensure schedules are updated accurately and/or to identify discrepancies to the current loan schedule(s)
• Excellent keyboarding skills, with the ability to successful maintain high quality standards.
• Advance Windows and MS Office skills with the ability to navigate through multiple windows while maintaining high accuracy and quality.
• Excellent communication skills (verbal/written/interpretation).
• Demonstrated ability to exercise appropriate analytical and judgment skills when dealing with moderate to complex procedures and situations
• Excellent time management skills, with the ability to adapt to an ever-changing environment.
• Basic to intermediate mathematical skills would be preferred.

Please refer the Job description for details