Back Office Representative (Afternoon Shift) - Serbia at FP Markets

, , Serbia -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Computer Literacy, Microsoft Office, Communication Skills, Fluent English, Team Player

Industry

Financial Services

Description

FP Markets Group of Companies is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Back Office Representative in Serbia (remote). This is an exciting opportunity to join an established but ambitious and rapidly-growing company and be a part of a fast-paced multi-cultural environment with friendly and talented co-workers with a focus on high performance enabled by cutting-edge technologies. Reporting to: Head of the department Please note that this position is for candidates located in Serbia Responsibilities: Assist with the onboarding of clients which includes reviewing their KYC documents and updating client's data Provide answers to customers by identifying problems and assisting with incoming queries by email and other supported communication channels of the company Assisting other departments with Back-office requests Candidate profile: Computer literacy with excellent working knowledge of Microsoft Office applications Knowledge and experience in FX will be considered advantageous but not essential A team player with excellent communication skills Fluent in verbal and written English (Additional languages are an advantage) Ability to work in the afternoon shift Our offer: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Fully remote work Journey to FP Markets: Interview with People Function member (30 - 45 min) to assess match to our culture Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations Final interview with team members if needed Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

Responsibilities

Assist with the onboarding of clients by reviewing KYC documents and updating client data. Provide answers to customers by identifying problems and assisting with incoming queries via email and other communication channels.