Back Office Representative at Allstate

Tijuana, Baja California, Mexico -

Full Time

Start Date

Immediate

Expiry Date

29 Aug, 26

Salary

0.0

Posted On

31 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims Support, Data Entry, Detail-Oriented, Financial Processing, Subrogation Claims, Bilingual English and Spanish, Microsoft Office, Data Validation, Documentation Review, Multitasking

Industry

Insurance

Description

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more. Job Description Join Integon, a certified Great Place to Work, and play a key role in ensuring our insurance processes are accurate and efficient About Integon Integon is an insurance service provider and the Mexican division of one of the largest insurance corporations in the United States. Since 2019, we’ve proudly maintained our Great Place to Work certification. Every day, our team supports U.S. affiliates by delivering high‑quality property and casualty insurance services. As part of a winning team, you’ll find opportunities for personal growth and rewards that recognize your contribution. About the Role As a Back Office Representative, you will support internal teams and business partners by reviewing, processing, and updating insurance‑related documentation. You’ll work across multiple systems to ensure accuracy, completeness, and compliance with internal guidelines. This role is ideal for people who enjoy detail‑oriented work, process consistency, and supporting others behind the scenes so operations run smoothly. What You’ll Do Process and validate data according to business requirements and documented procedures. Review insurance documentation, verify extracted data, and update records with accuracy. Provide information and procedural guidance to internal customers and business partners. Handle unique or complex cases using established decision‑making guidelines. Communicate with internal teams, agents, consumers, and partners as needed. What You Bring Required High School Diploma, GED, or equivalent experience. Advanced English and Spanish (fully bilingual). Ability to multitask while navigating multiple systems. Proficiency in Microsoft Office (Word, Excel, Outlook). Strong verbal and written communication skills. Excellent attention to detail and ability to follow structured procedures. Preferred (Nice to Have) Experience in back office, operations, data processing, insurance environments, call centers, or related environments. Why Integon We offer rewards that support your wellbeing, your family, and your growth. Compensation and Financial Benefits Paid training. Fully reported wages to IMSS and Infonavit. Savings Fund. Profit Sharing. Weekly food vouchers. Weekly payment schedule. Life and burial insurance. Wellbeing Nine days of Paid Time Off (in addition to annual vacations). Nine paid company holidays per year. Marriage Leave. Parental Leave. Access to learning platforms for your professional development. Employee referral program. Discounts with partner establishments. Monthly employee events and celebrations. Workplace On‑site parking. On‑site wellness center. On‑site coffee shop. Gaming room. Who Thrives Here You’ll succeed in this role if you’re someone who enjoys helping others, communicates with empathy, thrives in a team environment, and is eager to grow your skills in the insurance field. Apply Today Start your career with a certified Great Place to Work and a team that values your growth, individuality, and success. Skills Claims Support, Data Entry, Detail-Oriented, Financial Processing, Subrogation Claims Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you. About Us

Responsibilities

The role involves reviewing, processing, and updating insurance-related documentation to ensure accuracy and compliance. It also requires providing procedural guidance to internal partners and handling complex cases using established guidelines.