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Back Office Supervisor - BOX NOW at BOX NOW

Metamorfosi, Peloponnese, Western Greece and the Ionian, Greece -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Customs Procedures, Documentation, Compliance, Process Improvement, Task Allocation, Performance Monitoring, Dispute Resolution, Customs Clearance, Logistics Support, Customs Software, ERP Software, Microsoft Office Suite, Leadership, Organizational Skills, Problem-Solving

Industry

Logistics;Transportation;Supply Chain and Storage

Description

We are looking for an experienced and highly organized Back Office Supervisor to lead our back-office operations with a focus on customs procedures and documentation. This role is essential in ensuring compliance, efficiency, and smooth communication across internal and external stakeholders. The successful candidate will supervise a team of specialists and contribute to the continuous improvement of administrative logistics processes. Key Responsibilities Supervise and coordinate the team of back-office specialists, ensuring task allocation and performance monitoring. Maintain accurate and up-to-date records of all customs-related transactions and documentation. Assist in resolving disputes or delays related to customs clearance, collaborating with customs brokers and relevant authorities. Provide ongoing support to the logistics and customer service teams regarding customs-related queries. Identify inefficiencies and implement process improvements to optimize customs clearance procedures. Ensure proper use of customs software and adherence to relevant procedures and deadlines. Communicate effectively with both internal teams and international partners. Qualifications At least 2 -3 years experience in a back-office, logistics, or supply chain role, with at least 1-2 years in a supervisory or coordination position. Solid knowledge of customs clearance processes and related documentation. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and relevant customs or ERP software. Strong leadership, organizational, and problem-solving skills. Excellent communication skills, both written and verbal, in Greek and English. Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Responsibilities

The supervisor will lead the back-office team, focusing on customs procedures and documentation, ensuring task allocation and performance monitoring. Key duties include maintaining accurate customs records, resolving clearance delays, and supporting internal teams with customs queries.