ABOUT US

At Customer Alliance, we believe feedback isn’t just data, it’s the foundation of trust, growth, and lasting relationships.
Based in Berlin’s vibrant tech scene, we’re a remote-first SaaS company with an extensive footprint in hospitality tech on a mission to help businesses exceed expectations and become truly loved by their customers. Our platform captures feedback, analyzes it with smart technology, and turns it into clear, actionable insights, helping companies in hospitality, healthcare, and automotive thrive.
We’re an international team of curious minds and passionate builders. Feedback isn’t just part of our product, it’s at the core of how we collaborate, improve, and grow.

You’ll thrive here if:

• You value impact
• You believe great ideas can come from anywhere
• You take ownership and enjoy solving hard problems

• You want to grow with a team that’s ambitious but humble

• If you’re ready to help shape the future of customer experience and be part of a product-led team that moves fast and thinks big, you’ll fit right in.

• Build and maintain scalable backend services using PHP 8.4 (Symfony 7) and Scala
• Design robust APIs and integrate across services
• Write clean, testable code with a strong focus on maintainability and performance
• Develop and support features powered by generative AI, bringing intelligence to our product
• Collaborate with product managers, designers, and frontend engineers to ship end-to-end features
• Drive initiatives that improve our software architecture and scalability
• Continuously contribute to our engineering culture by sharing knowledge and challenging the status quo