DCFS IS DEEPLY COMMITTED TO THE WELFARE AND PROTECTION OF CHILDREN. OUR GOAL IS TO PROTECT CHILDREN BY STRENGTHENING AND SUPPORTING FAMILIES. IN EVERY EFFORT, FROM RECEIVING HOTLINE CALLS TO REACHING FAMILY REUNIFICATION OR FOSTER CARE AND ADOPTION, CHILDREN AND FAMILIES ARE OUR FOCUS.

Job Requisition ID: 48496
Closing Date: 08/18/2025
Agency: Department of Children and Family Services
Title: Office Specialist - Option 2 (Keyboarding) Upward Mobility Program
Class Title: OFFICE SPECIALIST - 30080
Skill Option: Keyboarding
Bilingual Option: None
Salary: Anticipated Starting Salary $4,414/Month - Full Salary Range $4,414-$5,926/Month
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC028 Paraprofessional Human Services Employees, AFSCME

WHY WORK FOR ILLINOIS?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

POSITION OVERVIEW

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Background Check Specialist. Under general direction, this position will provide input into regulating, monitoring, and controlling the Department’s Background Check Unit, serving as liaison between the licensing workers and employers in facilities licensed by the Department. The position will develop and provide comprehensive complex, database reports, utilizing extensive knowledge and understanding of multiple software programs.
The position will also receive and evaluate Child Abuse and Neglect Tracking System results and criminal history rep sheets to determine what information is appropriate to be sent to licensing workers/employers for review and recommendation. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s licensing operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

MINIMUM QUALIFICATIONS

• Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college and one year of office experience
  OR completion of high school and three years of office experience

OR three years of independent business experience

• Requires ability to keyboard accurately at 30 wpm

PREFERRED QUALIFICATIONS

• 3 years of experience in an office setting applying extensive knowledge of office practices and procedures
• 3 years of experience in an office setting applying extensive knowledge of the logic of computer language/programs
• 3 years of experience in an office setting applying extensive knowledge of manual and automated office equipment

CONDITIONS OF EMPLOYMENT

• Requires ability to pass a background check
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
  Work Hours: Monday- Friday 8:30 am to 5:00 pm
  Work Location: 4 W Old State Capitol Plz, Springfield, Illinois, 62701-1222
  Supervisor: Lisa Colwell

• Serves as Background Check Specialist
• Prepares and keyboards documents which impact program policies and procedures, as well as confidential documents related to the performance of unit personnel
• Develops and provides comprehensive complex database reports, utilizing extensive knowledge and understanding of multiple software programs, which include highly confidential data for distribution to licensing workers/employers
• Receives and evaluates CANTS documents/criminal history rap sheets to determine what information is appropriate to be sent to licensing workers/employers for review and recommendation
• Prepares correspondence using Department-authorized forms to inform licensing workers/employers of pertinent information needing to be assessed and returned to the Department for review
• Attends staff development and training sessions to enhance knowledge and expertise
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above