WHAT IS THE OPPORTUNITY?

We are looking for a Backup & Restore Engineer to join our Data Protection Services team in Infrastructure Operations. You will work in a multi-vendor environment and be part of a close-knit team of experienced backup engineers who are using some of the most modern and innovative backup and restore technologies to protect Bank of Ireland and our customer’s data.

ESSENTIAL QUALIFICATIONS

• Dell PowerProtect related certification.
• Third Level IT Qualification or equivalent experience.

• Be the team SME for Dell PowerProtect technologies.
• Manage multiple outsourced IT Service Partners to ensure we get high quality support and meet service targets.
• Support the deployment of new features and enhancements to backup services and related reporting.
• Automate repetitive tasks and processes to improve efficiency and reduce manual effort.
• Collaborate with cross-functional teams to manage our backup services, proactively identifying and resolving any issues.
• Support the IT Service Management process used in Technology Services.
• Create and maintain documentation such as operational procedures and technical standards.
• Maintain compliance through adherence of defined Controls both now and into the future.