Responsibilities:

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Monitor all badge and access applications via the Trouble-Ticket/SIM and RightCrowd systems and ensure that the Service Level Agreement (SLA) and commitments to internal customers are met.
• Monitor RightCrowd system working status and coordinate with global team for area access request.
• Manage the ANT Group to ensure all information on the owner, approver, and secondary approver is updated.
• Oversee the management of access levels creation, request, and level modification in the Lenel access control system.
• Serve as point of contact with Corporate Security Badge Office (CSBO) in support of badging operations.
• Ensure proper maintenance of badging inventory and records across assigned corporate offices.
• Partner with Area Access Managers to review restricted spaces and maintain updated audit access report.
• Conduct quarterly audits on badge access levels across assigned corporate offices.
• Provide technical guidance for the development of solutions while understanding and analyzing different technology solutions.
• Capture business requirements and workflows and provide solutions to meet customer needs.
• Develop, plan, and conduct training sessions to meet customer needs.
• Capture meeting minutes and action items.
• Coordinate with stakeholders to manage, track, and control projects issues timely delivery.
• Perform other badge and physical identity area access management related duties as assigned by the Area Security Manager.
• All other duties, as assigned

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting.
• Travel, as required