Responsibilities:

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Oversee the client’s badging program and day-to-day operations.
• Answer phone calls and emails placed to the badge office in a professional manner.
• Manage badge distribution and meet the client’s requests for all badging requests.
• Update employee, contractor, and vendor badge access as directed while maintaining compliance with company policy.
• Maintain accurate tracking logs of temp/contractor badges that have been signed in and signed out.
• Manage and maintain cardholder profile accuracy, create new access levels and groups, and delete unused access levels and groups to ensure proper maintenance of the system.
• Assist in new hire orientation weekly with badge creation and distribution.
• Ensure badging supplies are in stock and equipment is functional.
• Manage the generation and distribution of random and semi-annual access control audit reports and conduct audits in accordance with local procedures.
• Adhere to all client policy and security standards.
• Maintain the Access Control Coordinators’ database in accordance with local authorization list.
• Troubleshoot problems or concerns related to access control equipment, databases, and policies and coordinate resolution.
• Observe, investigate, and report suspicious activities or unusual situations.
• Evaluate site information, occurrences, and incidents and communicate information to the security management team and appropriate site personnel.
• Maintain the highest standards of appearance and professional conduct and set the example for all security personnel and customer clients.
• All other duties, as assigned

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
• Travel, as required