EDUCATION

High School Diploma or GED

EXPERIENCE

3 - 5 Years Related Experience

• Oversee daily operations of multiple catering locations or venues to ensure consistent quality, efficiency, and guest satisfaction
• Lead, train, and supervise catering supervisors, leads, and front-line team members, fostering a positive and productive work environment
• Coordinate staffing schedules and labor plans to meet business needs while maintaining labor cost targets
• Ensure all food and beverage offerings meet company standards for presentation, temperature, and quality
• Collaborate with culinary and events teams to execute large-scale catered functions, VIP events, and seasonal activations
• Monitor inventory levels, manage ordering, and control waste to meet food cost goals
• Maintain compliance with health, safety, and sanitation regulations, including internal audits and health department standards
• Provide hands-on support during peak service times, ensuring smooth operations and timely service
• Conduct regular walkthroughs and inspections to uphold cleanliness, safety, and guest-ready standards always
• Address guest concerns promptly and professionally, ensuring positive experiences and resolution of issues
• Work closely with other departments (e.g., culinary, events, facilities, HR) to coordinate logistics and support overall business success
• Champion company culture, values, and service standards throughout all catering operatio