REPORTS TO: BAKERY DEPARTMENT MANAGER

At Festival Foods, our bakery associates play a key role in creating memorable moments for our guests. We pride ourselves on offering a dynamic and creative environment where you can contribute to a fun and fresh assortment of bakery delights.
As a Bakery Clerk, you’ll be at the heart of our bakery operations, ensuring every guest receives exceptional service. You’ll assist guests in finding the perfect bakery items, take special orders with precision, and package products with care. Your creativity will shine as you contribute to our bakery offerings, enhancing special occasions and everyday moments alike.
Job Description:

Provide Exceptional Guest Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.

• Assist guests in locating specific bakery items and handling special requests with care.
• Take accurate orders for cakes and other custom bakery products.
• Answer phone calls courteously and helpfully, providing information and assistance as needed
• Merchandising:
• Package and price items, maintaining quality and minimizing waste.
• Replenish bakery products to ensure availability and appealing display standards.
• Monitor and manage stock levels, restocking products promptly to meet demand

WHAT YOU’LL DO:

As a Bakery Clerk, you will be responsible for:
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Provide Exceptional Guest Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.

• Assist guests in locating specific bakery items and handling special requests with care.
• Take accurate orders for cakes and other custom bakery products.
• Answer phone calls courteously and helpfully, providing information and assistance as needed
• Merchandising:
• Package and price items, maintaining quality and minimizing waste.
• Replenish bakery products to ensure availability and appealing display standards.
• Monitor and manage stock levels, restocking products promptly to meet demand.

To be successful in the Bakery Clerk role, you should have:

• Customer Focus: Ability to deal tactfully and effectively with guests and all personnel.
• Communication Skills: Good oral and written communication skills.
• Safety Awareness: Complete understanding of all safety requirements and company safety policies