Nesters Market are currently seeking an experienced Bakery Department Manager for our store in Gabriola, BC. This role is full-time and reports to the Store Manager.
We are looking for a strong leader who has a passion for fresh food and who can efficiently oversee the daily operations of the Bakery Department in terms of staffing, sales, customer service, merchandising, and product quality.

SKILLS AND QUALIFICATIONS:

• Previous retail supervisory experience, preferably in a Bakery / Grocery environment
• Able to lead a team in an enthusiastic and positive manner
• Superb customer service skills with a desire to provide a great shopping experience for customers
• Exceptional leadership and organizational skills
• Outstanding communication and interpersonal skills
• Knowledge of health and safety legislation, policies and practices
• Ability to work in a fast-paced environment under pressure
• Able to maintain a professional demeanor under stressful situations
• Experience in effective merchandising that drives sales
• Have experience ordering and maintaining department stock
• Flexibility to work a variety of hours which include days, evenings, weekends and stat holidays

Work Conditions and Physical Capabilities

• Ability to perform physically demanding, repetitive tasks for extended periods of time
• Job requires manual dexterity, attention to detail, hand-eye co-ordination
• Walking and standing for extended periods including bending, twisting, crouching and kneeling at times

• Provide supervision to department staff to ensure quality customer service
• Maximize sales and gross profit through effective and creative merchandising
• Maintain department inventory by placing product orders regularly while adhering to departmental budgets
• Recruit, hire, train, and mentor staff members
• Create the weekly department work schedule
• Prepare and package a wide variety of baked goods
• Efficiently stock and display product in a neat and appealing manner to ensure quality and freshness
• Ensure all prepared items are properly labeled, covered and rotated
• Ensure the proper set up of racks, tables, coolers, backroom areas
• Handle customer inquiries, requests and complaints in a prompt, polite and effective manner
• Operate and sanitize all equipment in a safe and proper manner
• Comply with the Company’s established Health and Safety and Food Safety policies and ensure that staff members are also adhering to these policies
• Responsible for ensuring accuracy of store signage with regards to pricing
• Liaise with the store manager, department heads and bakery staff to address any concerns, discuss upcoming ads or promotions, cross merchandising, etc.