Reporting to the SVP of Culinary, the Bakery Operations Manager will be responsible for managing all operations of the bakery production and staff within the Production Bakery Team.

• Develop and maintain internal bakery production program ensuring that Woodlands in house baked goods are provided to all locations.
• Ensure store orders/customer demand is met and product is provided timely to each store
• Ensure that products made in-house are of the best quality and superior to similar products available for distributor purchase.
• Ensure quality and consistency standards are met with all house made product.
• Plan, create and supervise the preparation of bakery products while maintaining quality assurance standards and consistency of finished products
• Perform and manage staff concerning bakery duties including weigh, sift, measure and mix baking ingredients, bake bread, rolls, cookies, muffins, pies, cakes, biscuits and other items
• Prepare bakery products, maintain quality assurance standards and consistency of finished products.
• Develop/modify training programs to effectively train current and new staff
• Assist in hiring production bakery employees
• Perform employee performance evaluations and check in with staff frequently in a supportive manner
• Placing vendor orders and maintaining raw goods/product inventory.
• Maintain quality product for bakery case, expiration dates, and visual esthetics
• Answer all customer questions if called upon (to best of ability).
• Maintaining an effective – positive, amicable, upbeat and “smile first” – customer service orientation.
• Research and write seasonal and holiday menus
• Prioritize duties for and direct work
• Collaborate with HR in motivating, coaching, rewarding and disciplining staff as necessary
• Write/approve Bakery work schedules optimizing based on production while adhering to set labor targets
• Coordinate quarterly inventory by means of organizing and consolidation

REQUIREMENTS:

• Basic understanding of bakery workflow
• Familiarity with point-of-sale systems and online order management tools.
• Basic experience in using bakery production software, inventory management systems, and basic office applications (e.g., Microsoft Excel, Word, or Google Sheets) to track production schedules, manage recipes, and monitor inventory.
• Ability to read, write, and perform basic arithmetic calculations.
• 5 years of experience in the preparation of bakery products and general maintenance of a bakery; or an equivalent combination of education and experience.
• Strong interpersonal/communication skills
• Able to prioritize work and handle multiple concurrent tasks
• Ability to lift 50lbs and Manager

EXPERIENCE/EDUCATION:

• Culinary degree/certificate or equivalent experience
• A minimum of 5 years baking experience, 3 years in a managerial role
• Related trade certification or similar preferred.

• Develop and maintain internal bakery production program ensuring that Woodlands in house baked goods are provided to all locations.
• Ensure store orders/customer demand is met and product is provided timely to each store
• Ensure that products made in-house are of the best quality and superior to similar products available for distributor purchase.
• Ensure quality and consistency standards are met with all house made product.
• Plan, create and supervise the preparation of bakery products while maintaining quality assurance standards and consistency of finished products
• Perform and manage staff concerning bakery duties including weigh, sift, measure and mix baking ingredients, bake bread, rolls, cookies, muffins, pies, cakes, biscuits and other items
• Prepare bakery products, maintain quality assurance standards and consistency of finished products.
• Develop/modify training programs to effectively train current and new staff
• Assist in hiring production bakery employees
• Perform employee performance evaluations and check in with staff frequently in a supportive manner
• Placing vendor orders and maintaining raw goods/product inventory.
• Maintain quality product for bakery case, expiration dates, and visual esthetics
• Answer all customer questions if called upon (to best of ability).
• Maintaining an effective – positive, amicable, upbeat and “smile first” – customer service orientation.
• Research and write seasonal and holiday menus
• Prioritize duties for and direct work
• Collaborate with HR in motivating, coaching, rewarding and disciplining staff as necessary
• Write/approve Bakery work schedules optimizing based on production while adhering to set labor targets
• Coordinate quarterly inventory by means of organizing and consolidatio