SKILLS REQUIRED FOR SUCCESS:

• Knowledge of research methodology, including design and implementation, data collection, and trend and results analysis and presentation
• Knowledge of local government processes
• Excellent written and verbal communication skills, with a proven ability to develop well-structured strategic documents
• Superior customer service skills and experience working with a diverse range of people in a helpful and positive manner
• Proven ability to learn and adapt quickly in diverse areas such as policy and legislative analysis, business process development, and project management
• Able to lead teams effectively, maintain alignment with strict statutory deadlines, and perform under pressure and in a sometimes stressful environment
• Strong record-keeping skills and attention to detail
• Demonstrated issues management and conflict resolution skills
• Ability to have difficult conversations with others in a respectful manner
• Ability to handle high volumes of work, short timelines and changing priorities efficiently (strong time management skills)
• Experience using Google Workspace (Calendar, Docs, Sheets, Mail, Chat, Meet, etc)
• Ability to maintain confidentiality and discretion when handling sensitive information
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion

• Develop and continuously refine ballot accounting processes & procedures, checklists, and tracking tools through stress-testing, simulations, and feedback
• Assist in developing training guides and support the training of ballot account reviewers, ensuring their understanding of procedures and tools
• Procure, maintain, and coordinate all necessary resources for ballot accounting with logistics and voting technology teams
• Conduct final checks on resource availability, staff preparedness, and system functionality to ensure full operational readiness
• Supervise the accurate and timely execution of ballot accounting processes according to approved procedures
• Receive and track ballot account documents, monitor reconciliation, provide direction to reviewers, and promptly resolve any discrepancies
• Lead, guide, and coach team members, setting expectations, assigning work, and monitoring progress and timelines
• Identify, track, and report any issues or delays related to ballot accounting documents or processe