Based across Swindon and Wiltshire area, the Liaison and Diversion Service (LaDS) operates using an all vulnerability model that offers assessment and support and to individuals within the Courts, Police Custody suites and Prisons with the Reconnect team. Our Support Workers offer time limited support to people whilst they are engaged with the Criminal Justice Service. We are an experienced, enthusiastic and growing team who will support you to develop in your role.
An integral aspect of LaDS is the employment of people who have used services themselves. We recognise the barriers some people with lived experience face when looking for employment and are passionate about providing opportunities as well as utilising your unique still set to support vulnerable people.
The successful applicant will have lived experience of engaging with the Criminal Justice System, Mental Health or Drug and Alcohol Services. This is an essential aspect of this role as you will use your own personal experience to engage others and support them to engage with the services that will promote their recovery. We understand that some applicants may find this difficult to talk about, but assure you we maintain a supportive and non-judgemental approach at all times.

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We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and lived experience, and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Key Result Areas
1. Promote the rights, responsibilities and diversity of people.
2. Promote and maintain effective communication with people in order to build and sustain positive working relationships with individuals, families and carers.
3. Contribute to the planning, implementation and review of care packages, including implementing specific parts of an individual care plan on behalf of different care professionals.
4. Maintain accurate, confidential records of patient activity, writing reports and letters.
5. Support individuals in developing and maintaining their identity and personal relationships, including sometimes difficult or potentially difficult relationships.
6. Enable people with Mental Health needs to undertake their own health care, in accordance with their care plan.
7. Contribute to the protection of individuals from abuse and harm in line with local policies and procedures.
8. Promote, monitor and maintain health, safety and security in the workplace.
9. Your expertise of lived experience can bring a new perspective to working practices and policies. You will be encouraged to share these views.
10. We are keen to understand the onward journey of those who come to the attention of the service. You will be required to pursue the outcomes for [some] people referred into other services.
Other Duties
The post holder may be required to perform duties other than those given in the job description for the post. The particular duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibilities entailed.
Such variations are a common occurrence and would not of themselves justify the re-evaluation of a post. In cases, however, where a permanent and substantial change in the duties and responsibilities of a post occurs, consistent with a higher level of responsibility, then the post would be eligible for re-evaluation.
Communications and Working Relationships
Police custody staff

Please refer the Job description for details