A Therapy Patient Flow Co-ordinator role has arisen for an individual with strong communication and problem-solving skills who is passionate about enhancing patient experience.
In this role, you will be responsible for facilitating the timely, effective, and appropriate discharge of Therapy patients from the acute setting.
You will work closely with Therapy clinicians, patients, families, and members of the multidisciplinary team across hospital, community, social, and health services to help reduce delays in discharge.
The successful candidate will also be involved in identifying and leading initiatives to support patient flow throughout the hospital, as well as coordinating and planning complex discharges.
The interview will be held on the 3rd and 4th of April.
Act as the main contact point within Therapies for escalations regarding discharge planning from clinical and non-clinical MDT and Health and Social care partners.
Communicate highly complex patient-related information effectively to ensure collaborative working with multidisciplinary team members across health and social care sectors, ensuring the delivery of a co-ordinated multidisciplinary service.
Develop and implement specialist discharge care plans.
Identify, recommend, and implement service improvements within discharge processes and patient flow.
Use professional judgement when complex non-routine issues arise, assessing situations fully and taking appropriate course of actions and escalations for best patient and Therapy service outcome.
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.
We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
We offer a variety of flexible working options as we recognise the importance of a good work life balance.
www.westhertshospitals.nhs.uk/flexibleworking
If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick “Member of the Armed Forces Community” on the application form.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Please refer to the attached job description and person specification for a full list of duties and details about the role

Please refer the Job description for details