With nearly 6,000 staff members working across four sites, it’s vital we keep our people informed, supported and engaged.
That’s not easy. Time is tight, clinical staff are busy treating patients and demand for services are higher than ever. In truth, few people are waiting for a newsletter to drop into their inbox.
And that’s where you come in. We’re looking for a creative, insights-led internal communications expert to help us not only improve how we communicate with our colleagues but also how we meaningful engage with them.
You will play a key role in helping foster a sense of belonging in the Trust, build an inclusive, community feel and champion the people who make this such a special place to work.
You will be responsible for the development, implementation and evaluation of an effective, high quality internal communications and engagement strategy to support the objectives of the Trust.
You will provide both strategic and tactical advice to senior leaders relating to key issues and priorities, and sure we provide a highly effective operational communications service to the Trust.
It’s an exciting time to join us – we’re a small, friendly team with big ambitions to punch well above our weight. If you’re ambitious, passionate about making a difference and know how you can help deliver real impact for our communities then we would love to hear from you.
You will be responsible for the development, implementation and evaluation of an effective, high quality internal communications and staff engagement strategy to support the objectives of the Trust in line with the communications strategy.
You will provide both strategic and tactical internal communications and engagement advice to the senior leaders relating to key issues and priorities, whilst ensuring we provide a highly effective operational communications service to the Trust.
Lead the development of measurement and evaluation approaches for internal and engagement communications enabling the Trust to develop an evidence base for its work.
Advise senior colleagues on strategic internal communications and engagement issues, writing briefs and reports for directors as required.
Support in improving and strengthening the overall communications team, sharing skills, knowledge and role modelling our behaviours.
Support in delivering key staff engagement events and ‘thank yous’, including the annual Star of Herts awards and finding ways to celebrate our colleagues’ work.
Develop and drive an innovative approach to the development of internal communications and engagement, exploring best practice approaches from the public and private sectors to empower and motivate our diverse workforce.
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.
We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
We offer a variety of flexible working options as we recognise the importance of a good work life balance.
www.westhertshospitals.nhs.uk/flexibleworking
If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick “Member of the Armed Forces Community” on the application form.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Broad leadership responsibilities for staff communications and engagement across the Trust.
Provide support, tools and guidance for colleagues relating to specific on-going projects and initiatives, such as the values and behaviours.
Audit internal communications and engagement channels on a regular basis and devise and implement action plans to make any required improvements.
Discover the most effective, simple and impactful way of communicating with staff and in what format.
Lead the development of our new intranet, and ensure we maximise its relevancy and effectiveness to our staff community.
Act as a creative lead for the development of first class internal content including copy writing, photography and film to tell our story online in way that excites and inspires.
Line management responsibility of the internal communications and engagement team, supporting their professional development and training.
Develop campaigns to raise awareness of key issues and opportunities for staff. This will include developing core narratives, resources for line managers, staff curated stories and engagement tactics for frontline staff.
Provide on-going support for the Trust’s redevelopment ambitions, ensuring staff are aware of the changes, benefits and timelines

Please refer the Job description for details