CONTRACTED HOURS:

A purpose-built, luxury care home positioned within the quiet residential area of Letchworth Garden City. We provide Residential, Nursing, Respite and Dementia care for 50-residents.
We’re looking for an Administrator with great organisational, inter-personal, and first point of contact skills. Each day will offer plenty of variety, and great administration skills are a pre-requisite for the role. You will work closely alongside the Home Manager, and be part of the internal management structure, which will line manage the Receptionists.

ABOUT US:

You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.
We believe in delivering care to the highest standard, and our five core values guide everything we do:

WHAT YOU’LL BE DOING

First Impressions: Be the welcoming face for prospective residents and team members, creating a positive first impression and answering initial queries.
Community Ambassador: Represent our care home with pride, giving tours to visitors and building strong relationships with the local community.
Database Management: Oversee and maintain our enquiry database, ensuring all information is accurately recorded and readily accessible.
Administrative Oversight: Manage all administrative systems, including residents’ agreements, team member contracts, E-Learning modules, and payroll, recruitment, compliance, ensuring seamless operation and efficiency.

WHY YOU’LL LOVE THIS ROLE

• Variety: Enjoy a role with a diverse range of tasks and responsibilities that keep your workday dynamic and interesting.
• Impact: Play a crucial role in shaping the experience of our residents and team members, making a meaningful difference in their daily lives.
• Growth Opportunity: Gain valuable experience and grow professionally in a supportive and vibrant environment.