We are committed to communities where older people flourish, by providing opportunities for our residents to enjoy treasured relationships, exercise choice and feel valued. When you join the St Monica Trust, you’ll be part of an organisation built on 100 years of trust, thanks to the people who work for us. Our benefits and perks for permanent and fixed term jobs include a generous pension scheme, Life Assurance, at least 23 days’ annual leave plus bank holidays, access to retail and other discounts, subsidised gym, restaurant, free parking and much more!
Hourly rate: £12.87 per hour, plus enhancements where applicable.
Bank position, shifts will be as and when required.

SKILLS AND EXPERIENCE

Communication

• Write notes and messages – numeracy, literacy and verbal skills.
• Communicate with people with differing communication needs.
• Encourage and influence.
• Understand and follow instructions and procedures.

• Strong customer service skills.Mixed methods and mediums of communication.

Thinking Style

• Analyses and evaluates given information.
• Adapts style and approach appropriate to situation or task.
• Structures tasks/activities. Pre-empts issues and trouble-shoots.
• Refers appropriate decisions to line manager.

• Identify and recommend learning and development areas for colleagues.Challenge, or suggest new ways of working, to promote the efficiency of the unit or team.

Well-being and Values

• Demonstrate interest, care and attention.
• Create a positive impression.
• Reliable, dependable and professional.
• Collaborate with residents – tailoring service to meet individual needs.
• Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues’ healthor well-being.

• Understand the needs of older people and people with dementia (including willingness and motivation to learn).Aware of cultural and individual differences in all interactions and service areas.

Working with Others

• Works effectively as part of a team.

• Builds relationships of trust with others (team, residents and their family & friends).Potential exposure to challenging, physical or emotional situations.

OTHER SKILLS AND QUALIFICATIONS

Essential

• Understanding of the needs of older people, including dementia and complex care needs.
• Ability to attend to personal care needs – including helping with food, bathing, toileting.

• Good level of IT skills (Microsoft packages).Care certificate or willingness to work towards Care Certificate.

• Desirable
  First Aid, food hygiene and Manual Handling.

Please refer the Job description for details