Experience of working with adults who have experienced homelessness
Enthusiastic and flexible with a strong “can-do” attitude
Ability to work as part of a team and on own initiative
Strong organisational skills as well as functional literacy and numeracy
Ability to react quickly to changing priorities whilst working to deadlines and targets
NVQ3 in Health and Social Care, or willingness to work towards is essential
Responsibilities
Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence
Assessing customers’ needs by writing and updating support plans
Being a first point of call to receive and direct all customer queries
Developing relationships with customers, ensuring that customers maintain personal choice, privacy and dignity
Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education
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