Experience of working with adults who have experienced homelessness
Enthusiastic and flexible with a strong “can-do” attitude
Ability to work as part of a team and on own initiative
Strong organisational skills as well as functional literacy and numeracy
Ability to react quickly to changing priorities whilst working to deadlines and targets
NVQ3 in Health and Social Care, or willingness to work towards is essential
Responsibilities
Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence
Being a first point of call to receive and direct all customer and customer queries
Supporting progress towards independence in managing positive mental health
Offering one-to-one support as required
Promoting safety by undertaking risk assessments and reviewing customers’ needs
Regularly assessing the needs of customers, writing, and updating support plans
Developing professional relationships with customers, using appropriate and clear communication to ensure their personal choice, privacy and dignity is maintained
Delivery of small group activities to promote recovery and well-being
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