ABOUT THE ROLE

Are you looking for a flexible role in a welcoming environment? We are seeking a reliable and professional Out of Hours Bank Receptionist to join our team supporting our out of hours service in South West London. This is an excellent opportunity for someone who enjoys interacting with people, has strong organisational skills, and can maintain a calm, friendly presence during quieter or unexpected shifts outside of regular hours.
As an Out of Hours Bank Receptionist, you will be the first point of contact for visitors and callers, managing the front desk with professionalism and care. You’ll assist with basic enquiries, ensure security protocols are followed, and support the smooth running of the service during evenings, weekends, and holiday periods. If you’re adaptable, trustworthy, and keen to contribute to an essential community service, we’d love to hear from you.
This role will be based at either:

WHAT YOU’LL BE DOING

What you will need:

• Excellent telephone manner and communication skills, both written and verbal.
• Excellent organisational and administration skills, with previous admin experience and a strong customer service focus.
• Computer skills – particularly Excel and Word – with an understanding of confidentiality/data protection.