JOB OVERVIEW

We are seeking a detail-oriented and customer-focused Bank Clerk to join our team. In this role, you will be responsible for providing exceptional service to our customers while handling various banking transactions. You will play a crucial part in maintaining the smooth operation of the bank and ensuring customer satisfaction through your expertise in financial services.

QUALIFICATIONS

• Previous experience in customer service or sales is preferred, particularly within the financial services sector.
• Strong cash handling skills with a keen attention to detail in managing cash transactions.
• Proficient math skills for accurate transaction processing and cash management.
• Excellent communication skills, both verbal and written, to effectively interact with customers and team members.
• Ability to work in a fast-paced environment while maintaining a high level of accuracy and professionalism.
• A proactive approach to upselling products that meet customer needs is highly desirable. If you are passionate about providing outstanding service and have the skills necessary to thrive as a Bank Clerk, we encourage you to apply for this exciting opportunity.
• Speak fluent English and Mandarin
  Job Type: Full-time
  Pay: $20.00-$21.00 per hour
  Work Location: In perso

• Provide excellent customer service by greeting clients and assisting them with their banking needs.
• Process transactions efficiently, including deposits, withdrawals, and transfers while ensuring accuracy in cash handling.
• Maintain cash management practices by balancing cash drawers and reconciling discrepancies.
• Promote bank products and services through effective sales techniques, including upselling relevant financial solutions to customers.
• Assist customers with account inquiries and resolve any issues they may encounter.
• Ensure compliance with banking regulations and internal policies during all transactions.
• Collaborate with team members to enhance the overall customer experience and improve service delivery.