Bank Ward Administrator at Spire Healthcare Group plc

Leeds, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

12.26

Posted On

12 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Customer Focused Service, Telephone Enquiries, Insurance Liaison, Discharge Coordination, Liaison, Patient Notes Management, Filing, Computer Literate, Communication Skills, Organised Approach, Confidentiality, Discretion, Loyalty

Industry

Hospitals and Health Care

Description

Ward Administrator | Methley Park | Flexible working hours | £12.26 per hour Spire Methley Park Hospital is currently looking for an experienced Administrator to join their ward team on a bank/occasional basis. Spire Methley Park Hospital situated in Methley in South Leeds, has recently completed a 7.6 million refurbishment, which included a new theatre equipped with cutting-edge technology enabling us to carry out complex surgery across a variety of clinical specialties. At Spire Methley Park Hospital caring for our patients is at the heart of what we do. We provide expert medical care in our modern, well-equipped hospital for all of our patients. Contract type: Bank/Zero hours Working hours: shifts available across Mon-Sun between 8 am and 7 pm As Ward Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff. Duties and responsibilities (not limited): To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital. To deal with all telephone enquiries in an efficient and courteous manner. To inform insurance companies if extended length of stay is required. To keep insurance companies informed of emergency admissions. To be aware of discharge dates and times and ensure that the relevant departments, i.e. Reception and Catering are informed when patient is leaving. Appointments given on discharge for treatment room and follow up. To liaise with Ward Staff regarding ordering. Ensure that patient notes are up to date and in correct order and are taken to the appropriate place when a patient episode is complete. Ensure that all filing of results and other information is accurately filed in the patient’s notes. Who we're looking for: Previous relevant experience in an administrative support role Customer facing role Computer literate Adept at handling various calls on a daily basis Excellent verbal and written communication skills Passion for customers Working collaboratively Have a systematic and organised approach to work Maintain complete confidentiality, discretion and loyalty at all times Benefits: We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of £50 per month with our free onsite car park Access to Spire Healthcare pension Access to Blue Light Card Free uniform Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team We commit to our employees well-being through work life balance, on-going development, support and reward. Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Responsibilities

The Ward Administrator is responsible for providing essential administrative support to ensure the ward operates smoothly for patients, visitors, and staff. Key duties include delivering professional customer service, managing telephone inquiries, coordinating with insurance companies regarding admissions and length of stay, and ensuring patient records are accurate and up to date.