Banker, Private at Standard Bank - UK

Abuja, Federal Capital Territory, Nigeria -

Full Time

Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

0.0

Posted On

21 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Management, Sales, Credit Applications, Financial Acumen, Needs Analysis, Portfolio Management, Customer Retention, Active Listening, Query Resolution, Client Relationship Building

Industry

Financial Services

Description

Company Description To grow, maintain and retain a portfolio of private banking customers in line with the segment value propositions, related initiatives and activities aimed at creating value for the client and the bank. Job Description To grow, maintain and retain a portfolio of private banking customers in line with the segment value propositions, related initiatives and activities aimed at creating value for the client and the bank. Job Responsibilities Retain Private Banking customers as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy. Interact frequently and build strong working relationships with enabler and fulfilment functions (including credit specialists, product specialists and wealth specialists) to shorten turnaround times. Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management; Retain ownership of customer requests, complaints and applications – follow every task through to completion keeping the customer updated on progress. Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities. Pro-actively manage the portfolio to maximize revenue for the Bank (referring to fees, margins and sales), minimize costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately. Qualifications University Degree Experience 5-7 years' experience in sales, High Networth Individuals relationship management, credit applications and financial acumen (i.e., proven sales track record in the financial service industry.) Additional Information Behavioural Competencies: Adopting Practical Approaches Articulating Information Challenging Ideas Convincing People Exploring Possibilities Following Procedures Interacting with People Making Decisions Meeting Timescales Producing Output Showing Composure Understanding People Technical Competencies: Active Listening Difficult Calls Management Electronic Communications & Devices Inbound Phone Statistics Query Resolution Telephone Caller Handling Business Segment: Personal & Private Banking

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Responsibilities

Manage and grow a portfolio of private banking customers to create value for both the client and the bank. This involves conducting needs analyses, coordinating with specialists to shorten turnaround times, and maximizing revenue while minimizing risk.