TEMP LOSS MITIGATION ANALYST - FINANCIAL SERVICES ($21-$24/HR)

Location: Honolulu, HI
Job Type: Temporary, Full-Time
Pay Range: $21-$24/hour
Are you detail-oriented and interested in supporting customers through financial hardship? We’re seeking a Temp Loss Mitigation Analyst to assist with reviewing and processing loan accounts, helping customers explore options to avoid foreclosure or delinquency. This role is ideal for someone with strong analytical skills and a background in customer service or financial operations.

ANALYST QUALIFICATIONS

• 3+ years of experience in banking, loan servicing, or financial customer service.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication abilities.
• Ability to handle sensitive customer situations with professionalism and empathy.
• Familiarity with loan documentation and financial systems is a plus.

ABOUT US:

Express Employment Professionals is a leading staffing agency helping people find great opportunities across Hawaii. We specialize in matching qualified candidates with top companies offering full-time, part-time, and temporary roles-with no fees for job seekers.

• Review delinquent loan accounts and assess eligibility for loss mitigation programs.
• Communicate with customers regarding available options and required documentation.
• Process and track applications for loan modifications, forbearance, or repayment plans.
• Ensure compliance with internal policies and regulatory guidelines.
• Collaborate with internal departments to resolve account issues and support customer outcomes.