TalentWorld is recruiting Banking and Financial Operations Officers in Toronto, Markham and Mississauga – ON for one of the top 5 banks in the industry. This is an exciting opportunity to advance your career in the banking and finance sector while making a significant impact on customer interactions and operational efficiency. If you’re ready to take on new challenges and grow your expertise, we encourage you to apply!

• Accurately process various financial transactions, including payments, deposits, and withdrawals, ensuring compliance with regulatory requirements and internal policies.
• Serve as the first point of contact for customers, addressing inquiries and providing exceptional service in alignment with the Customer Experience Model (CEM).
• Uphold compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, ensuring all transactions meet legal and regulatory standards.
• Investigate and resolve discrepancies related to transaction processing, working closely with cross-functional teams as necessary.
• Utilize Microsoft Excel for data analysis, reporting, and tracking key performance metrics to improve operational efficiency