Banking Associate at Bank of Utah

Brigham City, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

18.0

Posted On

30 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Handling, Customer Service, Problem Solving, Critical Thinking, Interpersonal Skills, Attention To Detail, Computer Proficiency, Conflict Resolution, Regulatory Compliance, Risk Management, Teamwork, Communication

Industry

Banking

Description

Thanks for your interest in applying to the Bank of Utah. My name is Aubrey Chapman, and I work as a Banking Manager. As an introduction to our company, the Bank of Utah was founded in 1952, and is one of Utah’s largest privately owned community banks. We were named S&P Global Top 20 Bank two years in a row and a Top 100 Fastest Growing Company. Our Mission Statement: We strive to unlock the potential of our team members, clients, and community. We act with integrity in every decision, build trust through every interaction, and exceed expectations at every opportunity. We seek to responsibly create lasting prosperity today and for generations to come. Job Opening Details: If our mission statement piques your interest, we encourage you to apply for the currently open position of Banking Associate to work Monday - Friday, 12 PM - 5:45 PM at our Branch located at 80 East 800 South, Brigham, UT. As the face of the bank, the Banking Associate creates the first and lasting impression for clients by delivering accurate transactions, exceptional service, and building trust through every interaction. The Banking Associate I develops core banking knowledge and sound judgment while contributing to a safe, reliable, and positive branch and client experience. Qualifications Education * High school diploma or equivalent required. Experience & Requirements * Customer service experience preferred. * Ability to work scheduled branch hours, including opening and closing shifts. * Intermediate computer proficiency. * Demonstrated ability and willingness to learn. * Strong attention to detail and ability to follow established procedures. * Strong interpersonal skills with the ability to build rapport and connect with individuals. * Effective problem-solving and critical thinking skills. * Highly motivated and goal-oriented. * Must be at least 18 years of age. Key Responsibilities Client & Transaction Support * Process routine account transactions and inquiries both in person and over the phone. * Accurately handle, organize, and count cash while maintaining strict security, dual control standards, and professionalism during every client transaction * Provide courteous, solutions-oriented service and support the resolution of client questions or concerns. * Proactively address and resolve conflicts through active listening and collaborative problem-solving, escalating concerns when necessary. * Grow knowledge of the bank’s products and services, applying it to help clients with everyday banking needs. Operational Execution * Execute daily operational responsibilities in accordance with regulatory requirements, compliance standards, and bank policies and procedures. * Perform assigned branch opening and closing procedures. * Partner with the Branch Banking Manager on operational tasks and reporting. Risk Awareness & Compliance * Recognize indicators of fraud, irregular activity, or policy exceptions and escalate concerns appropriately. * Adhere to all regulatory requirements, compliance standards, and bank policies at all times- (BSA/AML, KYC, CIP, MIL, CTR, UAR) * Exercise sound judgment within established guidelines to help minimize operational and reputational risk. Leadership, Development & Collaboration * Promote consistent service excellence through effective teamwork and communication. * Demonstrate coachability, accountability, and a willingness to learn. * Seek out learning opportunities to strengthen skills and prepare for increased responsibility. * Demonstrate accountability in driving and supporting branch performance goals.

Responsibilities

The Banking Associate processes routine account transactions and provides exceptional customer service to clients. They are also responsible for executing daily operational tasks and adhering to strict regulatory and compliance standards.