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Banking Call Center Agent (Assiut) at RayaCX

Asyut, Asyut, Egypt -

Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

8500.0

Posted On

19 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem Solving, Decision Making, Communication Skills, Listening Skills, Handling Skills

Industry

Outsourcing and Offshoring Consulting

Description

Company Overview: RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We provide innovative and customized solutions to help businesses improve their customer interactions and enhance their overall customer experience. Our team of dedicated professionals is committed to delivering exceptional service and exceeding our clients' expectations. Job role: Banking Call Center Agent - Onsite (Inside the Bank) Job Location:(inside the bank) Assiut Requirements: - English Level (B1) - Presentable and communicative Duties and Responsibilities: - Answering all the existing client's inquiries that related to - Answer enquires about accounts - Explain the products of the bank - Solving problems of accounts Skills: -Problem Solving -Decision Making -Communication skills -Listing and handling skills Details: -Rotational shift ( 8 working hours including 1 hour break) Staff opportunity -2 days off Rotational -Location : :( inside the bank ) -Salary :8500K Gross -Free medical insurance -Social insurance

Responsibilities

Handle client inquiries regarding bank accounts and explain various banking products. Resolve account-related problems to ensure customer satisfaction.