External Applicants: Please apply through Prosperity Bank’s Career Center at https://www.prosperitybankusa.com/Careers. Applying through any other source may prevent Prosperity from receiving your application.

EFFECTIVELY SUPERVISES BANKING CENTER STAFF, ENSURING OPTIMAL PERFORMANCE.

• Provides leadership through effective objective setting and communication.
• Directly supervises lobby and teller staff. Ensures that high quality work and efficiency in operations are maintained.
• Determines work methods and flow through assigning, directing, coordinating, and reviewing tasks.
• Conducts regular meetings with banking center employees to inform and train. Discusses areas needing improvement and changes in procedure.
• Ensures that personnel are well trained in all phases of their respective jobs. Completes orientation of new employees in overall banking center procedures. Performs cross training as necessary. Conducts security training.
• Ensures that personnel are effective and optimally used.
• Tracks individual progress and conducts performance appraisals. Formulates and implements corrective actions as needed. Recommends promotions for associates as appropriate. Provides leadership training to associates seeking management opportunities.
• Approves all sick leave, vacation, overtime, and time sheets for each banking center associate. Keeps accurate payroll and attendance records.

EDUCATION/CERTIFICATION:

Associate degree in business or a related field, or an equivalent combination of training and work experience.

REQUIRED KNOWLEDGE:

Thorough knowledge of Bank services and products.
Understanding of related legal and regulatory requirements.
Familiarity with Branch functions, policies, and procedures.

EXPERIENCE REQUIRED:

Minimum three years related experience in a financial institution, with a minimum of two years supervisory experience.

SKILLS/ABILITIES:

Strong interpersonal, leadership, and supervisory skills.
Well organized.
Ability to operate related computer applications and related business equipment.
Attention to detail.
Ability to maintain an effective and efficient workflow
40 hour

POSITION PURPOSE

Responsible for directing and administering the operational efforts of the banking center. Ensures that established policies and procedures are followed. Oversees provision of a full range of services to customers and prospective customers. Ensures that customers are promptly and professionally served. Trains, directs, and supervises lobby and teller staff. Ensures banking center transactions, expenses, and profitability are in line with Bank standards.

SUPERVISORY RESPONSIBILITIES:

• Lead and manage team through training, developing, and coaching associates on a consistent basis
• Encourage others to set challenging goals and high standards of performance
• Inspire associates to define new opportunities and continuously improve the organization
• Celebrate and reward significant achievements of associates
• Present logical and persuasive case for proposals and positions
• Assist team in addressing their individual strengths and development needs