Banking Consultant - Consumer at Heartland Bank Ltd

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

15 Aug, 26

Salary

0.0

Posted On

17 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Financial Services, Lending, Communication Skills, Compliance, Relationship Building, Lead Follow-up, Time Management

Industry

Banking

Description

We're looking for passionate Banking Consultants to join our energetic Auckland based team. Is this your next role? You’ll deliver exceptional service to prospective motor vehicle lending customers across New Zealand, guiding them through their loan application and answer any questions along the way. Each day you will: Engage with customers, answering questions around motor or insurance Assist customers in making informed borrowing decisions. Accurately complete all required compliance checks and enquires to ensure our policy, regulatory and legislative obligations are met in every instance. Make outbound calls to gather information, follow up on leads and keep things moving. Roll up your sleeves to get things done. Does this sound like you? You’re adaptable, customer-focused, and thrive in a fast-paced environment. You can juggle priorities while building strong relationships and delivering outstanding service. Your ideal experience and skills: Proven customer service experience. Experience within financial services or lending is a plus Strong communication skills, both written and verbal. Self-motivated with a drive to achieve successful outcomes. A bit about us and what we do Heartland is an NZX/ASX-listed financial services group with big growth plans. Heartland owns both Heartland Bank in New Zealand and Heartland Bank in Australia. We provide award-winning savings and finance products to a diverse range of customers including business owners, farmers and retirees. Here you’ll find: A supportive, inclusive team culture Real career development opportunities Employee banking benefits, an excellent insurance package, and flexible working options. Sports teams, social events, and Friday night pizzas & drinks! Diversity & Inclusion We’re proud to celebrate the many characteristics that make each of us different. We embrace diversity in all its forms and believe in creating an environment that helps us better understand and serve our customers. As a Living Wage Employer, a Hearing Accredited Workplace, and a Rainbow Tick certified organisation, we're committed to doing right by our people. Keen to learn more? For an insight into life at Heartland, check out our Instagram @heartlandbanknz or follow us on LinkedIn www.linkedin.com/company/heartland-bank-nz. Please note you must be eligible to work in New Zealand. Heartland is an innovative and award-winning financial services group. We’re committed to creating a culture of inclusivity that celebrates our diversity and supports the wellbeing of our people. Introduce yourself to our team and we'll get in touch if there's a role that seems like a good match. Across the Heartland group, we’re looking for people who will embrace the opportunities we provide to learn, contribute and make a difference. You’ll find meaningful work and an environment that is fast-paced, rewarding and supportive. The Heartland group is a digital financial services group of companies, which includes Heartland Bank in New Zealand and Heartland Bank in Australia (which includes our StockCo team).

Responsibilities

Deliver exceptional service to motor vehicle lending customers by guiding them through loan applications and answering inquiries. Ensure all compliance checks and regulatory obligations are met while proactively following up on leads via outbound calls.