Req ID: 101081
Department: AR Branch Network
Division: Australia Retail
Location: Brrokvale
About Us
Build a rewarding career in an innovative, fast paced and collaborative environment
Are you someone who has the desire and ability to move up a career path to Lending? Join us!
Use your passion and curiosity for people, and put them at the centre of everything you do
At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Banking Consultant in Retail Banking, you’ll play a key role in helping to providing customers with a seamless banking experience, through meeting each customer’s end-to-end financial needs and goals across transaction activities, needs based conversations and educating them on the financial solutions available, including digital. They have the knowledge required to complete customer transactions, as well as have in-depth needs based conversations and fulfil products as per their accreditation level. This role is based mainly in branches and will deliver a high standard of customer service to ensure customers are not only satisfied, but strong advocates for ANZ.
You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience. You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
Role Location: Westfield Warringah Mall, Shop 1, 1526 Old Pittwater Road Brookvale NSW 2100
Role Type: Permanent, Part-time
Schedule: Monday: 09:00 AM - 04:30 PM (30 minute break) = 7.00 hours
Tuesday: 11:30 AM - 04:30 PM = 5.00 hours
Wednesday: 10:00 AM - 04:30 PM (30 minute break) = 6.00 hours
Thursday: 09:00 AM - 04:30 PM (30 minute break) = 7.00 hours
Friday: 09:00 AM - 04:30 PM (30 minute break) = 7.00 hours
Saturday: Not Rostered
Sunday: Not Rostered
Total Weekly Rostered Hours: 32.00 hours
What will your day look like?

• Exceptional customer focus - retail experience is an advantage,
• Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage,
• Ability to multi-task and highly adaptable to change and ambiguity,
• Willingness to work in a collaborative team environment,
• Sound understanding of compliance, and
• Excellent communication and interpersonal skills