Key Responsibilities

• Monitor the daily flow of payment remittance requests raised by internal stakeholders.
• Manage funding and currency positioning on the Request Management System (RMS) for Treasury reporting, ensuring currency cut-off times are met.
• Upload FX deal tickets to RMS for currency buying and selling.
• Monitor incoming client monies relating to international cross-border payments and apply credits accurately.
• Process the return of client funds to remitting banks through correspondent banks using appropriate SWIFT messages, including MT199 and MT299.
• Process daily Mastercard payments.
• Raise payment-related queries through the CRM system and follow up as required.
• Ensure compliance with AML and KYC procedures and internal policies.
• Undertake other duties and responsibilities as assigned by the Department Head, Deputy Manager, or Assistant Manager.