Key Responsibilities

• Process daily card transactions including authorisations, settlements, and reconciliations
• Manage clearing activities across card schemes (e.g. Visa, Mastercard)
• Investigate and resolve transaction discrepancies, breaks, and exceptions
• Monitor settlement files and ensure timely posting to customer accounts
• Support chargeback and dispute handling processes
• Liaise with internal teams (Fraud, Finance, IT) and external partners
• Ensure compliance with regulatory requirements and internal controls
• Contribute to process improvements and automation initiatives