Reporting to the Operations Manager, the role of Banking Operations Executive is to support the Operations Department in managing all payment processing within the given SLA, including Bacs processing and scheme-related activities, and assisting with the production and validation of test plans. For all payments and settlements, ensure that all risk, controls, and compliance processes are complied with, including prompt and effective risk escalation and resolution, and that bank operations escalation policies are implemented and adhered to. Additionally, liaising with 3rd party providers and maintaining existing relationships with UK payment schemes, including active scheme management and compliance with Bacs scheme rules and standards.

REQUIREMENTS

• Bachelor’s degree in Banking, Finance, Economics, or a related field (or in final stages of completion).
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Interest in developing knowledge of UK payment systems, including Bacs, CHAPS, and SWIFT.
• Basic understanding of or willingness to learn Bacs payment processing and scheme governance.
• Awareness of ISO20022 MX and ISO8583 messaging standards is advantageous.
• Familiarity with financial messaging and settlement workflows is a plus.
• Excellent written and verbal communication skills.
• A proactive, detail-oriented approach and a willingness to learn in a fast-paced environment.

Key responsibilities include but are not limited to:

• Responsible to support day-to-day Operations to ensure payments, including Bacs Direct Credits and Direct Debits, are processed within agreed SLAs.
• Support and maintain operational oversight of Bacs scheme obligations, ensuring adherence to scheme rules, operational calendars, and submission deadlines.
• Ensure the operational reports required are sent as evidence of success at the end of the day.
• Assisting on any ad hoc payments tasks when required.
• Assist in developing procedures and controls for the Payments team, particularly in relation to Bacs payment processing and scheme compliance.
• Liaise with relevant stakeholders and third-party providers on Bacs file submissions, exceptions, rejections, and settlement queries.
• Assist other areas of Operations as and when required.
• Support in all departmental UAT testing, including test scenarios for Bacs payment workflows and scheme rule changes.
• Support team members to ensure all allocated work is completed in a timely manner with high standards being maintained.