BOQ Group is seeking a Customer Service Officer in Mackay to be the first point of contact in the branch, delivering exceptional service while guiding customers through digital banking and financial needs. You will handle transactions, educate on online tools, and identify opportunities in personal banking and lending.

The role welcomes team players who value collaboration and customer care. While prior banking or sales experience is helpful, it is not required; a proactive attitude and solid

BOQ Group is seeking a Customer Service Officer in Mackay to be the first point of contact in the branch, delivering exceptional service while guiding customers through digital banking and financial needs. You will handle transactions, educate on online tools, and identify opportunities in personal banking and lending.

The role welcomes team players who value collaboration and customer care. While prior banking or sales experience is helpful, it is not required; a proactive attitude and solid