Banking Specialist - Takapuna at Westpac New Zealand

, , New Zealand -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Korean Fluency, Customer Service, Banking, Community Engagement, Financial Services, AML Regulations, Lending Principles, Communication Skills, Business Development, Relationship Building, Tech-Savvy, Multi-Priority Management

Industry

Banking

Description

Banking Specialist, Takapuna Takapuna Branch Full time, Permanent position Monday to Friday Korean fluency to support our local customer base Mō te Tūranga – About the role We’re committed to helping our customers to become financially secure, and as a Banking Specialist, you'll play a key role in helping customers achieve their financial goals. Working closely with your internal stakeholders, you'll support the entire customer relationship, from lending to accounts, insurances, and beyond! Your goal will be to deliver seamless, simplistic solutions that exceed our customers' expectations. As a renowned expert in lending, you'll thrive on building long-lasting relationships with our customers, strategic community groups, and local partnerships. You'll use your business development skills to identify new lending opportunities and provide tailored advice and solutions to meet our customers' evolving needs. With a focus on delivering exceptional experiences, you'll utilise industry-leading technology to provide seamless, tailored solutions through our customers' preferred channels. Nā tāu rourou – What you’ll bring We’re looking for someone who’s passionate about supporting our Korean-speaking community and building strong local relationships. You’ll be a confident communicator, tech-savvy, and comfortable working in a fast-paced environment. Fluency in Korean is essential to support our local customer base Experience in customer service, banking, or community engagement is valued Familiarity with financial services, AML regulations, or lending principles is a bonus but not essential Strong connections in the local Korean community, or the confidence to build them Excellent communication skills (verbal and written), with the ability to manage multiple priorities New Zealand Certificate in Financial Services Level 5 (Lending strand) is a plus Tertiary qualification in Business or Finance is preferred but not required Westpac Hei Wāhi Mahi | Working at Westpac As well as immersing yourself in a supportive team environment, you’ll be offered some of the best banking, and lifestyle benefits in the market along with: 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best Additional purchased leave options up to 4 weeks per year Banking benefits, insurance discounts and superannuation scheme Career growth – we promote internal capability; we have programmes that recognise star performers Generous parental leave – and top up government paid parental leave School holiday subsidy - help you balance work and family during school holiday Environmental and community care programmes Ko mātou tēnei | Our Organisation At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together. What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you! Tono mai ināianei! | Apply Now! Apply today with your CV and Cover Letter. The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. Mahi tahi tātou, kaha ake tātou | Together Greater Applications close: 23 October 2025 Our culture is rich with stories of how our people like to help, our customers, our community and each other. This is reflected through flexible working arrangements to ensure that our people have a balance in their life with those things that are important to them. Through ensuring that we provide opportunities to everyone regardless of what society throws at them, we are a safe place to work where you are treated equally and appreciated.

Responsibilities

As a Banking Specialist, you'll support customers in achieving their financial goals by managing the entire customer relationship, from lending to accounts and insurances. You'll identify new lending opportunities and provide tailored advice to meet customers' evolving needs.