The Bankruptcy Specialist is responsible for assisting the Bankruptcy team and partner network in managing daily operations. This position includes the monitoring of automated and manual processes to ensure the proper handling of outsourced accounts, as well as the participation in projects / analysis as needed and provide and communicate performance, initiative, and / or process results.

MINIMUM REQUIREMENTS

EDUCATION: High School Diploma
EXPERIENCE: 1-2 years customer service or clerical experience

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

• Basic MS Office skills
• Strong verbal and written communication skills
• Skilled in data entry and system queries

PREFERRED QUALIFICATIONS

EDUCATION: Bachelor’s
EXPERIENCE: 2+ years work experience in financial services related field

ABOUT US

Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work® certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact Talent@mcmcg.com

Relationship with and request fulfillment for internal / external customers. 35%
Process administrative material and tasks. 30%
Provides regular tracking and reporting on adherence to daily processes and / or financial performance. 20%
Subject matter expert for one or more projects with high levels of complexity. 5%
Oversees and makes suggestions for improvements to daily automated and manual processes. 5%
Perform other duties, as assigned. 5%