Description:
Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Monitor cases through court dockets, ensuring all court deadlines are met.
• Keep case management system and client communication systems updated with current status of cases.
• Communicate with outside parties during entire bankruptcy process.
• Develop and maintain congenial relationships with business associates and clients.
• Provide exceptional customer service to clients at every level of interaction.
• Provide support to attorneys in a high volume, time sensitive atmosphere.

Requirements:

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Must be committed to providing exceptional customer service.
• Ability to communicate courteously and effectively with borrower, clients, attorneys, other internal employees, and outside parties.
• Must be able to work with others in a congenial and team-oriented manner.
• Must possess exceptional organizational skills; the position requires the ability to multi-task and be adaptable to continual change.
• Attention to detail is a must.
• Bachelor’s degree or equivalent work experience.
• Ability to navigate and multi-task through multiple systems.
• High-level proficiency in MS Office suite.
• Prior legal support or bankruptcy experience preferred but not required.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Prolonged time sitting at a desk typing, using, and looking at a computer.

The essential functions include, but are not limited to the following:

• Monitor cases through court dockets, ensuring all court deadlines are met.
• Keep case management system and client communication systems updated with current status of cases.
• Communicate with outside parties during entire bankruptcy process.
• Develop and maintain congenial relationships with business associates and clients.
• Provide exceptional customer service to clients at every level of interaction.
• Provide support to attorneys in a high volume, time sensitive atmosphere

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Prolonged time sitting at a desk typing, using, and looking at a computer