ADDITIONAL INFORMATION

Job Number25146575
Job CategoryFood and Beverage & Culinary
LocationThe Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000
SchedulePart Time
Located Remotely?N
Position Type Non-Management
As one of the esteemed Ladies and Gentlemen of The Ritz-Carlton, you are integral to our commitment to delivering unparalleled service. By joining us as a Casual Food & Beverage Expert - Banquet, you will not only meet but exceed our guests’ expectations, embodying the legendary service that defines our luxury brand. A career at The Ritz-Carlton promises an environment of honesty, respect, and ample opportunities for professional growth.

POSITION SUMMARY:

As a Food & Beverage Expert - Banquet, your role will be essential in crafting memorable experiences for our guests. As the primary department in Banquet, your responsibilities will include:

• Assist in preparing and setting up event and meeting spaces, including handling heavy tables, chairs, and other equipment to ensure everything is in place for successful events.
• Tend bar and serve platters of food, ensuring a high standard of service and presentation to enhance the guest experience.
• Provide operational support in the service and delivery of food and beverages, maintaining efficiency and attention to detail.
• Exhibit a keen eye for detail in arranging dining setups, from buffet-style to fine dining, ensuring each setup meets our luxury standards.
• Polish cutlery to meet The Ritz-Carlton standards and ensure all miscellaneous items are prepared and ready for service.
• Build and strengthen relationships with guests, both new and returning, showcasing our legendary service to foster repeat business and future bookings.
• Support with event arrangements and contribute to creating unforgettable experiences that exceed guest expectations.
• Understand and anticipate guest requirements, delivering exceptional service throughout each interaction to enhance their experience.
• Collaborate with the banquets team on various operational tasks to ensure smooth event execution.
• Support other venue outlets when necessary, including In-Room Dining, Atria, Lobby Lounge, Cameo Bar and other relevant departments
• Please note:We are currently seeking Overnight Attendants to support event setups and bump-ins. This role involves working during overnight hours, which may vary between 11:00PM and 11:00AM, depending on operational requirements. Successful candidates will demonstrate reliability, attention to detail, and the ability to work independently in a fast-paced environment.

• Assist in preparing and setting up event and meeting spaces, including handling heavy tables, chairs, and other equipment to ensure everything is in place for successful events.
• Tend bar and serve platters of food, ensuring a high standard of service and presentation to enhance the guest experience.
• Provide operational support in the service and delivery of food and beverages, maintaining efficiency and attention to detail.
• Exhibit a keen eye for detail in arranging dining setups, from buffet-style to fine dining, ensuring each setup meets our luxury standards.
• Polish cutlery to meet The Ritz-Carlton standards and ensure all miscellaneous items are prepared and ready for service.
• Build and strengthen relationships with guests, both new and returning, showcasing our legendary service to foster repeat business and future bookings.
• Support with event arrangements and contribute to creating unforgettable experiences that exceed guest expectations.
• Understand and anticipate guest requirements, delivering exceptional service throughout each interaction to enhance their experience.
• Collaborate with the banquets team on various operational tasks to ensure smooth event execution.
• Support other venue outlets when necessary, including In-Room Dining, Atria, Lobby Lounge, Cameo Bar and other relevant departments
• Please note:We are currently seeking Overnight Attendants to support event setups and bump-ins. This role involves working during overnight hours, which may vary between 11:00PM and 11:00AM, depending on operational requirements. Successful candidates will demonstrate reliability, attention to detail, and the ability to work independently in a fast-paced environment