QUALIFICATIONS:

• Ability to work well with limited supervision.
• Ability to communicate and present yourself in a courteous, professional manner with guests, team and management.
• Must have a strong work ethic and also display a high degree of pride and integrity in job performance.
• High school graduate or equivalent preferred.
• Must hold a valid Smart Serve Certification.
• Knowledge of principles, values and processes for providing superior guest service.

• Ability to multi-task and be detail oriented.

• Ability to work under pressure in a fast- paced environment.

• Stand, walk and remain on feet and perform job duties for entire duration of your shift.

• Follow all procedures as outlined in the Banquet Services Manual.
• Follow all “Standard Bar Operating Procedures”
• Provide value added service to customers to meet or exceed customer expectations.
• Handle difficult guest inquires effectively or refer them to your supervisor when unsure or require assistance.
• Ensure customer needs are met and followed up in a timely manner.
• Other related duties as required.