JOB SUMMARY:

The Banquet Captain oversees the banquet operations, ensuring smooth service during events. They lead and coordinate the banquet team to provide excellent customer service, maintain high standards of hospitality, and ensure client satisfaction.

QUALIFICATIONS:

• Proven experience in banquet or event service, preferably in a supervisory role
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Ability to work under pressure and manage multiple tasks simultaneously
• Knowledge of food and beverage service standards
• Flexibility to work evenings, weekends, and holidays as needed
• Relevant hospitality certification is a plus
  Job Type: Full-tim

• Supervise and coordinate banquet staff during events to ensure efficient service
• Oversee food and beverage service, maintaining quality and presentation standards
• Communicate with event planners, kitchen staff, and management to ensure seamless event execution
• Handle guest requests, resolve complaints, and ensure a positive guest experience
• Train and mentor banquet staff to uphold service standards and safety protocols
• Monitor inventory of banquet supplies and communicate needs to management
• Ensure compliance with health, safety, and sanitation regulations
• Prepare and submit event reports, including staffing and incident records